Regardless of a company’s industry, certification standards are becoming increasingly more important. Considering the strong competition that exists between organisations, it is essential that they can stand out in the market and attract the attention of both existing and prospective customers. However, it should be taken into account that, in order to retain their loyalty, it is important to invest in good quality and strong relationships.
In addition to ISO 14001:2015, Rectimold also holds ISO 9001:2015, the latest update of an international standard, which focuses on the quality of products/services, highlighting the practices that a company must implement in order to achieve the quality desired. As soon as the Quality Management System (QMS) is implemented, a company acquires a certificate, which increases its credibility in the market in which it operates, thereby bringing it several advantages. Find out which ones below.
- Increasing customer satisfaction
Delivering the product/service that customers are looking for, standing out from the competition, and winning new customers is not always easy. However, one of the ways of improving the level of customer satisfaction is through quality management based on ISO 9001. By understanding each customer’s specific needs and meeting them, it becomes easier to build customer loyalty, while creating long-lasting relationships and generating greater profits.
- Avoiding mistakes and waste
This ISO standard promotes significant improvements in the efficiency of a company’s processes, as it allows mistakes to be detected and waste to be eliminated, contributing to an increase in efficiency by saving money and human resources on projects that will not yield good results.
- Guaranteeing the quality of products/services
This certification improves internal processes, reducing the amount of work and waste, and increases quality, providing savings that can be used for other purposes, such as training employees, improving working conditions, both in terms of equipment and facilities, among other things.
- Ensuring good decision making
By foreseeing risks, this ISO standard enables more accurate decision making, as companies constantly analyse data, noting the improvements achieved. By anticipating risks, decision-making is focused on evidence, which ultimately leads to better results.
- Contributing to the continuous improvement of the company
This ISO standard creates a culture of systematic improvement and benefit analysis by focusing on the processes where most problems can occur. By anticipating problems, their impact is reduced because a solution has already been thought through.
In short, certifications serve to standardise and organise internal procedures within companies, contributing to a good working environment, with satisfied professionals working towards the company’s objectives. Having obtained the ISO 9001 certification, processes are now of verified quality, guaranteeing the better management of resources and cost reductions, while also making them more competitive.
Rectimold has long understood the importance of being a certified company and the advantages and recognition that this brings. The company has been working in the moulds sector for more than 30 years, complying with all applicable certification standards, and as such, is the right partner for your business. Would you like to know more? Please get in contact with us.
